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JEWELRY CARE

Our pieces will last forever and sparkle like new when cared for properly.

Have a question? Call us.
We want to hear from you.

1-844-MURVICA

Monday thru Friday
9AM - 5PM PST

CLEANING

In a perfect world, diamonds would always shimmer like the sun. But here, in the real world, they must be cleaned regularly to remain radiant. After just one wear, dirt and oil from your skin forms a film over your diamonds, dulling their appearance.

Fortunately, there are two ways to clean your jewelry at home. The easiest and most effective is with an ultrasonic jewelry cleaning machine. Simply place your jewelry, warm water and a cleaning solution in the machine. Then press a button and voila, your pieces will sparkle like new. We keep ours in the bathroom and pop our pieces in every time we take a shower. Slipping on crystal clean, glistening jewels is the ultimate post-shower luxury.

The second method takes a little bit of elbow grease. To clean gold and diamond jewelry, mix one part ammonia with six parts water in a bowl. If cleaning jewelry with other precious stones, use a jewelry cleaning solution. Dip a very soft bristle brush — stiff bristles can scratch gold — in the solution and gently scrub the diamonds and settings. To clean the rest of the gold, use a soft cloth. When finished cleaning, plug the drain of your sink and rinse your jewelry with fresh water. Then pat dry with a lint-free cloth.

Regardless of which cleaning method you use, be sure to completely dry your jewelry before wearing. Take your jewelry at least once a year to be deep cleaned and inspected by a professional to check the security of all settings.

Never use ammonia to clean jewelry containing gemstones other than diamonds. Use a jewelry cleaning solution instead.

STORING

Store your jewelry in a clean, dry place. Gold can be scratched when stored with other pieces — especially those containing diamonds or gemstones. So it’s best to store each piece separately or in a jewelry case with dividers.

Chains should always be stored closed and flat to avoid tangles. Storing necklaces on hooks can put undue stress on the chain.

WEARING

Diamonds and gold are incredibly durable materials; however, there are some chemicals that can damage them.

Always remove your jewelry before:
- Swimming in a chlorinated pool or hot tub.
- Showering or cleaning.
- Applying lotions, creams and cosmetics.
- Cleaning with soaps or chlorine.

Chlorine can damage and discolor gold, soap can cause a film to form on your jewelry making it appear dull and some of the chemicals in lotions and creams can harm gold.

If you notice a black smudge on your skin after wearing your jewelry, don’t be alarmed. Pure gold, as well as, the alloys used in 18K gold can react to a number of chemicals. The top two culprits: sweat and cosmetics, such as makeup, lotions or creams. To avoid black smudges in the future, try switching cosmetics or use an absorbent powder if you find yourself sweating.

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We want to hear from you. Whether you have a question, special request or just want to gab, give us a ring. Your calls are the highlight of our day.

1-844-MURVICA


Monday thru Friday
9AM - 5PM PST

Prefer email? Write us at WeCare@Murvica.com.
We'll respond within 24 hours on weekdays.