Yes. To ensure our diamonds are 100% ethical and eco-friendly, we go beyond industry standards and only use fully-traceable diamonds, which are diamonds whose entire history is known, from where they were mined to where they were cut and everywhere in-between.
In addition to being fully-traceable, all of our diamonds are JewelTree-Certified, which guarantees our diamonds come from mines and cutting facilities that uphold the highest ethical and eco standards. Currently, less than 0.01% of diamonds on the market meet those standards.
The majority of diamonds sold as “ethical” rely on the Kimberley Process, a certification system established in 2003 by the United Nations. Unfortunately, all the Kimberley Process promises to do is “stem the flow of conflict diamonds: rough diamonds used by rebel movements to finance wars against legitimate governments.”
The Kimberley Process does not protect against the majority of human rights violations present in the diamond industry. Torture, rape, murder and worker exploitation — such as forced labor, child labor and unsafe working environments — can happen under the Kimberley Process, and many — The Guardian, TIME magazine, The BBC, Global Witness and World Policy Institute — even question its ability to do the one thing it promises: to stop the sale of conflict diamonds.
In addition to not being truly ethical, the Kimberley Process does not ensure its certified diamonds are sustainably mined. Tremendous environmental harm — such as deforestation, water contamination and erosion — can be caused by the mining of diamonds certified by the Kimberley Process.
That’s why we go beyond the Kimberley Process. All of our diamonds are JewelTree Certified, which guarantees our diamonds are not only conflict-free, but also come from mining and cutting facilities that protect human rights, provide ethical working environments, stimulate community development, create jobs and pursue environmental responsibility.
Yes. Every step of their journey to you — where they’re mined, cut and set — is detailed for you.
We only use the finest, eye-perfect diamonds, which are diamonds that appear completely flawless to the naked eye. All of our diamonds have a cut of Very Good or higher, a color of H or higher and a clarity of VS or higher. If you would like a specific range of quality for your piece, please contact us at 1-844-MURVICA.
All of our pieces are made out of solid 18K gold offered in three colors — yellow, rose and white.
Jewelry made out of solid gold will last forever. Whereas, gold plated and filled jewelry — which is manufactured by adding a layer of gold over a base metal — has a relatively short lifespan. Over time — in some cases as short as a year — the layer of gold will wear off exposing the base metal below. That’s why all of our jewelry is handcrafted out of solid gold, to ensure your piece is truly timeless.
Yes. To ensure our gold is 100% ethical and eco-friendly, we exclusively use 100% recycled gold collected and refined in California. One of the greatest beauties of gold is it can be recycled again and again without ever degrading its quality, making recycled gold naturally sustainable.
Yes. We do everything in our power to source the most ethical and eco-friendly packaging.
The crowning glory of our packaging, the ribbon, is hand-loomed by artisans in a small village in India out of 100% organic silk sustainably harvested from the heart of a protected forest. In addition to being both ethical and eco-friendly, this ribbon was chosen in celebration of our namesake, the Mulberry, whose leaves — our emblem — are the sole food of silkworms.
All of the paper in our packaging — which is both Green Seal and Forest Stewardship Council certified — is composed of 100% post consumer recycled paper, processed chlorine-free and manufactured using 100% renewable green electricity.
Our pouches, which safely hold each precious piece of jewelry, are handmade in California using 100% certified-organic, chlorine-free, cotton flannel.
Even our shipping supplies are ethical and eco-friendly. Our shipping envelopes are made in the USA out of 100% recycled paper fibers that are naturally biodegradable. Our shipping labels are made in the USA out of 100% recycled paper processed chlorine-free.
Yes. You will be charged whatever sales tax your state collects.
Yes. Your sales receipt should be sufficient for your insurance provider. Should you need additional documentation, please contact us at 1-844-MURVICA.
Given each piece is custom made to order, we only offer returns on items that arrive damaged. Your satisfaction is our number one priority. If you have a question about a piece before ordering or receive a damaged item, please contact us at 1-844-MURVICA. We look forward to your call.
We do everything in our power to prevent items arriving damaged. Before shipment, we carefully inspect, photograph and package each piece. Unfortunately, packages can sometimes be damaged in shipment. If you receive a damaged item, please contact us at 1-844-MURVICA. We’ll issue a pick-up, pay the return shipping and deliver your replacement as soon as possible.
Yes. We offer free 2-day shipping on all orders to most countries.
All our pieces are custom made to order and require 4-6 weeks to be handmade. All orders are shipped via 2-day shipping.
We will do everything in our power to accommodate your needs. Please contact us at 1-844-MURVICA.
Yes. All orders are shipped via 2-day shipping.
All orders within the US are shipped via FedEx. All international orders are shipped via DHL.
Yes. To ensure your package arrives safely to you, we require all packages to be signed for on delivery.
Yes. We insure each purchase from the time it is in transit until it is delivered to you. After your package has been signed for, the responsibility for your purchase passes to you.
Yes. Every piece arrives gift wrapped in our signature eco and ethically conscious packaging. Gift messages can be added during checkout or you can use the gift card provided in each order to write your own.
If cared for properly, our jewelry will last forever.
Gold and diamonds sparkle best when clean.
There are two ways to clean your jewelry at home. The easiest and most effective is with an ultrasonic jewelry cleaning machine. Simply place your jewelry, warm water and a cleaning solution in the machine. Then press a button and voila, your pieces will sparkle like new. We keep ours in the bathroom and pop our pieces in every time we take a shower. Slipping on crystal clean, glistening jewels is the ultimate post-shower luxury.
The second method takes a little bit of elbow grease. To clean gold and diamond jewelry, mix one part ammonia with six parts water in a bowl. If cleaning jewelry with other precious stones, use a jewelry cleaning solution. Dip a very soft bristle brush — stiff bristles can scratch gold — in the solution and gently scrub the diamonds and settings. To clean the rest of the gold, use a soft cloth. When finished cleaning, plug the drain of your sink and rinse your jewelry with fresh water. Then pat dry with a lint-free cloth.
Regardless of which cleaning method you use, be sure to completely dry your jewelry before wearing. Take your jewelry at least once a year to be deep cleaned and inspected by a professional to check the security of all settings.
Diamonds and gold are incredibly durable materials; however, there are some chemicals that can damage them.
Always remove your jewelry before:
- Swimming in a chlorinated pool or hot tub.
- Showering or cleaning.
- Applying lotions, creams and cosmetics.
- Cleaning with soaps or chlorine.
Chlorine can damage and discolor gold, soap can cause a film to form on your jewelry making it appear dull and some of the chemicals in lotions and creams can damage gold.
Store your jewelry in a clean, dry place. Gold can be scratched when stored with other pieces — especially those containing diamonds or gemstones. So it’s best to store each piece separately or in a jewelry case with dividers.
Chains should always be stored closed and flat to avoid tangles. Storing necklaces on hooks can put undue stress on the chain.
If you notice a black smudge on your skin after wearing your jewelry, don’t be alarmed. Pure gold, as well as, the alloys used in 18K gold can react to a number of chemicals. The top two culprits: sweat and cosmetics, such as makeup, lotions or creams. To avoid black smudges in the future, try switching cosmetics or use an absorbent powder if you find yourself sweating.
We want to hear from you. Whether you have a question, special request or just want to gab, give us a ring. Your calls are the highlight of our day.
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Prefer email? Write us at WeCare@Murvica.com.
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We searched the world over for the most eco and ethical diamonds on earth and discovered a remarkable mine Down Under containing…